Our Story

Our Story:

Founded in 1948 by the visionary Mr. S.M.A Zarook based in Ceylon (Sri Lanka) at the age of 20. He laid the foundation for a company that values trust, quality, transparency, and creativity. Our founders embody the spirit of innovation and commitment to excellence.

Our journey in the gem and jewellery industry spans decades, reflecting a wealth of experience and expertise. What started as a brick-and-mortar venture has now evolved into the e-commerce platform, where we offer our esteemed trade partners unparalleled quality at competitive rates.

With a rich history deeply rooted in the industry, we have embraced the transition from traditional to digital. Decades of expertise have honed our ability to provide a curated selection of gems and jewellery, setting us apart as pioneers in the field.

Our Values and Promises:

Trust is the cornerstone of our values, resonating deeply in an industry where integrity is paramount. Our commitment to quality is unwavering, forming the bedrock of our promises. Transparency and creativity complete our set of values, embodying a pledge to our partners: trust, quality, transparency, and creativity.

Therefore, we promise to supply only Natural Gemstones, and declare any treatments to the best of our knowledge. Most of our gemstones are certified from respectable and reputable gem labs, for gemstones which aren't certified, we are committed for full refund if gem treatments declared was incorrect, EG: a stone sold as unheated being detected for heat treatment when the client tests them.. 

How We Source our Gemstones:

We source most of our gemstones in rough form directly from miners in Sri Lanka, Africa, Australia and other parts of the world. We visit our long-lasting ethical sources of suppliers to purchase only the best quality gemstones. Which will then be cut & polished "in-house" by our expert and experienced cutters and polishers.

Client Relationships:

More than a business, we view our clients as partners, placing the relationships we build above all else. Every interaction is a testament to our dedication, ensuring that client satisfaction is not just a goal but the essence of our existence.

 

Where We Operate:

Headquartered in Sri Lanka, our global footprint extends to Melbourne and Chicago. Operating in multiple countries, we source directly from mines, ensuring a low-cost, mine-to-market approach. Our frequent visits to China, Europe, America, and other parts of Australia underscore our commitment to building lasting partnerships.

Our Social Commitment:

 In addition to commitments to our clients, we are committed to protect the environment and the people of the areas we operate in, especially in and around mining localities in regional Sri Lanka, Africa & Australia. We prioritise local small miners, fund schools and food programmes to uplift under privileged societies.

We also proactively ensure that our miners commit to ethical practices in the form of mining operations, to legality, water and waste management. This ensures that at Lustre Ceylon, our sources are ethical and traceable. 

Call to Action:

For any special requirements or needs, hesitate not to contact us. Our extensive offline stock surpasses what you see online, a testament to our commitment to meeting unique demands. With experienced individuals and gemologists at the helm, we guarantee the delivery of quality products tailored to your specific needs.

Join us on this journey, where tradition meets innovation, and let's create something extraordinary together.